gotomeeting desktop app control now appearing

GOTOMEETING DESKTOP APP CONTROL NOW APPEARING FULL
GOTOMEETING DESKTOP APP CONTROL NOW APPEARING ANDROID

GOTOMEETING DESKTOP APP CONTROL NOW APPEARING FULL

Learn more about the Mac Control Panel here.ĭid you join from a Windows computer, but it looks different than what's shown above?ĭepending on the organizer's account settings and the operating system of your computer, you may have instantly joined the session using your your web browser, which allows you to join quickly without installing the full desktop software. No problem! As long as your computer meets the desktop software's system requirements, then you'll be able to use it to join the session and have access to all the same features and tools shown above (although they will look a little different).

GOTOMEETING DESKTOP APP CONTROL NOW APPEARING ANDROID

If you used an iPhone, iPad, Android phone or tablet or a Windows Phone to connect, you likely are using one of our mobile apps. If it doesn't look the same as what you see on your screen, please select one of the following.

This particular guide applies to the GoToMeeting desktop app for Windows computers. GoToMeeting offers multiple methods for getting into session to make sure that you are able to join whenever and wherever you want. Try opening the Settings pane and switching to Phone audio, then switching back to Computer to reset the audio connection.

You connected to audio using Computer audio, but there is a connection issue.

Without it, the Control Panel can't control your phone's audio feed.

You connected to audio by dialing in with your telephone, but you did not enter your Audio PIN, which is listed under the phone numbers in the Audio pane).

If you are successfully connected to audio but clicking the green Audio button won't mute your audio feed, there are a few possible reasons why. In this case, you will not be able to control muting/unmuting from your Control Panel.

The organizer may have provided third-party conference call audio instead of using GoToMeeting's built-in audio.

See Step #1 above for directions on connecting and Audio FAQs.

You are not properly connected to the audio conference.

If your Audio icon is not red or green, there are a few possible reasons why. They might even have provided custom audio information, in which case you should follow the instructions they provided in the Audio pane. If your Audio pane doesn't look like the one shown to the right, it's possible that the organizer disabled one or both of GoToMeeting's built-in audio options (for example, they might have made it a Computer audio-only meeting, with no phone numbers provided). Why don't I see the 'Computer audio' and/or 'Phone call' options?

Make sure the Audio icon at the top of your Control Panel is glowing green, and that your microphone or telephone's mute button is not on as well. Games that were previously installed are appearing as uninstalled If games that were previously installed on your account are now appearing as uninstalled, check out this FAQ for a more detailed fix. Most attendees are muted by default when they first join. Still having issues? See our full Audio FAQs.

For example, if you want to dial in using your telephone but you still have 'Computer audio' selected, you won't be able to connect properly. Then select an audio option to continue.įirst, make sure you have the right option selected in the Audio pane (shown on the right). It's possible that the 'Choose an audio option' window is hidden behind another application, so try minimizing other windows until you see the one shown at the right. If you don't see the Computer or Phone audio controls on the Audio tab, that means that you haven't yet selected an audio mode. Why do I see 'View audio options' in the Audio pane?

Gotomeeting desktop app control now appearing